Duties and Responsibilities:

• Collaborates with the Product Management, Solution Architects, Business Partners, Application Development, and Software Quality Assurance Teams to understand scope, solutions, constraints, and risks
• Communicate identified risks and collaborate in developing mitigation strategies
• Ensure timely escalation of project related risks/issues to the project team
• Elicits requirements using a variety of methods including interviews, document analysis, requirements workshops, surveys, site visits, user stories, use cases, scenarios, and business workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and abstract up from low-level information to a general understanding to discern user needs and key requirements.
• Proactively communicate and collaborate with internal customers to analyze information and business workflow to deliver functional requirements and user interface designs
• Challenge business units on their assumptions of how they will successfully execute their plans
• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
• Act as the liaison between the business units, technology teams and support teams
• Develop requirements specifications according to standard templates, using natural language

Accountabilities:

• Prepare and manage deliverables including but not limited to:
• Gap Analysis of the current and future business process models as Workflow diagrams/Visual presentations
• Detailed Business Requirements/business rules (BRD), Use Cases, or User Stories
• Functional specification document or Agile user story documents
• Requirements Traceability Matrix
• Peer Reviews
• Provide input into the UAT test plan including test scenarios
• Works closely with product business owners/labs to facilitate effective UAT execution
• Provide input into training documentation and support end user training for testers, business partners
• Provide BA support throughout the life cycle of the project including milestone metrics
• Collaborate with the Development and QA Teams to assess and triage defects

Requirements:

• Bachelor’s Degree in a related field
• 3-5 years of IT Business Analysis experience
• Working knowledge of SDLC phases and methodologies (traditional waterfall and agile)
• Demonstrates strong analytical and problem solving skills
• Demonstrates strong communication, customer service, and negotiation skills
• Demonstrates strong presentation and facilitation skills with a cross functional business audience
• Ability to communicate technical issues in a non-technical manner to a diverse audience