Business Applications Analyst

San Dimas, CA

Company Name :IBA Infotech LLC

Type : Contract

Primary Skills : Salesforce CRM, Time Management, ERP Systems, Microsoft Powerpoint, Microsoft Office, SQL

Location : San Dimas


Job Description:

  • Help stakeholders implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.
  • Serve as the liaison between the customer community (internal and external customers) and the development teams.
  • Dissect high-level information into details and communicate these details in a manner understood by relevant audiences.
  • Analyze and propose configurations and other changes within the system per user /customer business needs.
  • Translate stakeholder needs into new products, upgraded products, and services
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Analyze existing programs or formulate logic for new systems, devise logic procedures, prepare flowcharting, perform configuration, tests, and roll-outs to business users.
  • Analyze requirements and prepare analysis documentation, including User Stories, Use Cases and other requirements documentation.
  • Test solutions and ensure they meet business requirements and are “fit-for-purpose.” Present and validate solution with user. Create and execute test plans, log and prioritize defects.
  • Use requirements to drive the design or review of test cases, process change requests, and manage a project's scope, acceptance, installation and deployment
  • Collaborate with Project Manager on tasks related to the planning, scheduling and coordination of project activities. Participate in agile software planning and estimation process. Estimate resource time and costs.
  • Balance business requirements with technical feasibility and set expectations on new projects. Recommend changes in development, maintenance and system standards. Determine resources and timeline.
  • Direct the work of company resources to deliver on projects, enhancements and other commitments.
  • Effectively deliver presentations to key customers/stakeholders and senior management.
  • Influence and propose overall project process improvements and opportunities for optimization of systems
  • Ensuring solutions meet business needs and requirements.
  • Managing projects, developing project plans, and monitoring performance.
  • Monitoring deliverables and ensuring timely completion of projects.


Knowledge, Skills, and Abilities 

  • Exceptional analytical and conceptual thinking skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Advanced technical skills.
  • Excellent documentation skills and communication skills with both technical and non-technical stakeholders.
  • Experience creating detailed reports and giving presentations.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • A track record of following through on commitments.
  • Excellent planning, organizational, and time management skills.
  • Experience leading and developing top performing teams.
  • A history of leading and supporting successful projects.
  • Ability to interpret, adapt, and apply guidelines and procedures in a complex university setting.
  • Ability to be proactive, take ownership of assigned responsibilities, and work with little supervision.
  • A positive, cooperative, Christ-like attitude supportive of the University and its mission.
  • Salesforce experience required.