PREFERRED QUALIFICATIONS

• Bachelor’s Degree.
• 1 year IT-related experience.
• Experience with a scripting language such as Python or Powershell.
• Experience with SQL.
• Experience with log aggregation applications such as Splunk, Elastic, ELSA, syslog-ng, or rsyslog.
• Working knowledge of Linux or Unix-based operation systems.

ESSENTIAL FUNCTIONS

• Monitors systems for optimum performance and availability.
• Installs, configures and maintains systems, such as LAN, WAN, Internet and/or data networks.
• Implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
• Troubleshoots and resolves customer and internally-reported system problems.
• Implements and monitors corporate security policies.
• Documents and implements system procedures, policies and events.
• Participates in on-call 24x7 support rotation.
• Assists in performing essential functions required for effective system backup and restore testing.
• Assists in performing periodic recovery testing of DR plans.
• May manage data access and data permissions.
• Assists in managing user accounts.
• May assist support groups with applications installed on various servers.