Required keys for success:

• Three or more years of data network experience
• In-depth data networking knowledge with the OSI Model, TCP/IP, and Optical Transport
• Expert in related industry specifications and standards for IEEE, ANSI, multi-mode fiber, single-mode fiber, UTP, bridging, switching, routing, Ethernet and transport technologies and protocols
• Advanced knowledge of network design, devices, appliances, architecture, protocols, and topology
• Experienced in using internal and vendor ticketing and software tools
• Deadline-driven with the ability to learn new technologies and work in a fast-paced team environment
• Knowledgeable in Microsoft Word, Excel, PowerPoint, Outlook and Visio
• Fluent with written and spoken English

How you will stand out from the crowd:

• Knowledge of Spectrum Enterprise products and services
• Experience supporting or familiar with Broadsoft
• History of supporting or familiar with SIP (Session Initiation Protocol)
• Track record of supporting or familiar with Voice