Salesforce Administrator/Developer

Raleigh, NC

Company Name :IBA Infotech LLC

Type : Contract

Primary Skills : Zendesk , APEX and VisualForce, MVC architectures, Cloud ETL.

Location : Raleigh


Job Description:

Responsibilities Duties :

  • Support the day to day administrative functions pertaining to Salesforce.
  • Translate functional requirements into technical design and develop robust solutions for each planned release
  • Develops, tests and implements integrations and process improvements including detailed design of technical solutions, proof of concept, prototyping and documentation of the technical design
  • Produce code to meet design specifications using Apex, VisualForce and other technologies (i.e. XML, HTTP/HTTPS, Javascript, JSON)
  • Maintain and enhance workflows and functionality within Salesforce Lightning
  • Perform ongoing customizations to product features and integrations with other operational systems
  • Perform basic and extended unit tests for releases (internal and salesforce releases)
  • Perform release migration tasks (change sets, config, data load etc.) and environment setup/management
  • Interface with users to identify opportunities for improvement and training as well as build/maintain/foster strong working relationships with team members, user groups and all stakeholders
  • Work in conjunction with the Salesforce team to support strategic initiatives.
  • Participate in the CRM Project Team to execute project tasks and feature testing.
  • Prepare reports in support of the CRM data integrity maintenance and improvement.
  • Document policies and procedures for the Salesforce User Community for each project lifecycle as dictated by Project Team including documenting SOPs (standard operating procedures) for the Salesforce Team
  • Perform advanced salesforce administration (Sandboxes management, Salesforce release and patches, User management, workflow and approval rules, Permission Sets etc.)
  • Help with triaging and fixing defects for the planned releases and production
  • Continuous improvement of development processes for the platform using industry-standard and emerging practices like Agile, Continuous Integration, etc
  • Experience working with QA Engineers who utilize test driven development (TDD) and test automation tools for web-based applications (Selenium, Windmill, etc.)
  • Experience working with Continuous Integration (CI) engineers to determine what they need to develop in Jenkins for build and process automation

Qualifications :

  • 3+ Years related work experience with in an Administrator Role including hands-on experience working with Process Builders, Visual Flows, Salesforce Formulas, Lightning Migration and Communities
  • 2+ Years related work experience or Developer Role including hands-on development experience with developer toolkit (Apex Classes, Controllers and Triggers, Visualforce, IDE, Migration Tool, Web Services etc.)
  • Proficiency with version control / change management systems (like Git, Subversion, Flosum, Copado or similar)
  • Experience integrating salesforce with 3rd party systems using web services, ETL Tools, and app exchange apps
  • Knowledge of development best practices and design patterns
  • Experience integrating Salesforce with multiple data sources
  • Familiarity with web application development technologies like JavaScript, AJAX, JSON, HTML5 and CSS preferred
  • Effective communication skills both verbally and written
  • Experience with Change Management methodology
  • Experience with Agile
  • Flexible, adaptable with the demonstrated ability to work under pressure in a fast-paced environment
  • Strong organizational skills to prioritize workload and concurrently manage multiple projects
  • Detail-oriented with excellent follow through skills
  • Basic knowledge of Microsoft Office, including Excel, Word, Outlook and PowerPoint
  • Possess a team player mentality with the ability to build good rapport with both internal and external customers
  • Relentless work ethic and initiative in a fast-paced environment
  • Salesforce Admin Certification required