Performs the following detailed functions:

• Research and analyze event handling processes to determine the best way to automate work.
• Create, Test, and Release run books within the RESOLVE system to automate handling of Events received in the IBM Tivoli Netcool application.
• Create and use external scripts/tools that support the overall goal of improving efficiency.
• Collaborate with internal teams to assure the best design and implementation of the projects
• Ensures completion of milestones with on-time completion of projects
• Produces As-built Documentation
• Team-oriented with desire to help other team members as necessary
• Solid communication skills (oral and written)
• Positive and constructive attitude
• Appreciates mentoring and guidance

Preferred Skills

• Languages: Java, Groovy, C, C , C#, HTML, SQL, Jscript, XML, Python, Perl, PHP
• Software: MS Office, Oracle, Telnet, SSH, SNMP, Tivoli Netcool NOI, Remedy, Zabbix, Nagios
• Web application design: HTML, Java Servlets, JDBC connectivity, ADO connectivity, JSP, ASP, Grails
• Software development: Java, C/C , C#, LAMP
• Database development: Oracle, mySQL, DB2
• Technology: Telecommunications, Software Automation

Education and Experience:

• College degree and 3-5 years experienceor 7 years equivalent related Engineering/Technical experience or acombination of education and related Engineering/Technical experience required.