Major Responsibilities/Activities

• Write and deploy quality production code in a cloud-based microservice architecture.
• Write unit tests and help implement and adhere to a forward-focused QA strategy.
• Create and maintain documentation of processes and applications.
• Communicate and collaborate with QA and Development on tasks.
• Provide high level support; resolve problems and answer questions related to supported applications.
• Ensure compliance with defined SLAs.
• Adhere to the Genesys Code of Business Conduct and Ethics.

Minimum Requirements

• B.S. Degree in CIT, CS, or other related fields; or 4 years equivalent experience.
• Experience with one or more server-side technologies: Node.js, Python, Java, etc.
• Experience with one or more build tools, Webpack, Gulp, Grunt, Babel.
• Demonstrable understanding of scalability and availability in distributed systems.
• Working experience with REST API back-end services
• Experience with Linux operating environments.
• Adequate knowledge of relational and non-relational database systems

You Might Also Be Experienced With

• Amazon Web Services (Lambda, Dynamo, S3, SQS, SNS, etc.)
• Front-end technologies including HTML, CSS, Sass/Less, JavaScript.
• Angular or Ember (or another MVVM or MVC).
• WordPress.
• Typescript.
• Git.
• Jenkins.
• Node.js.
• Salesforce.
• Development methodologies such as agile, automated testing, continuous integration and delivery.