JOB REQUIREMENTS

• Bachelor’s Degree in Engineering, Computer Science, Computer Information Systems or Network Administration
• Three (3) years’ experience in a technical support role supporting cross-platform applications.
• Experience performing data analysis with different RDBMS (Oracle, SQL, Linux, Postgres and Hadoop)
• Knowledge of integration standards and methods (Multi-speak, CIM, XML, JSON and Batch)
• Proficient with programming languages (C#, PERL, Shell and PL/SQL) desired
• Experience with Microsoft and other computer software (i.e. Word, Excel, PowerPoint, Visio, Visual Basic)
• Proficient with troubleshooting and root-cause analysis of processes
• Knowledge of Sensus FlexNet, Smart Meter / Smart Point Infrastructure Systems is helpful
• Effective oral and written communication skills with the ability to convey complex technical issues in business terms.
• Ability to document and diagram technical systems and architectures
• Periodic after hours and weekend work

JOB RESPONSIBILITIES

• Assuring the continuous delivery of valid data from the AMI end point devices into the AMI Head End systems and subsequent enterprise systems.
• Provide support for the AMI Network and assist with the development and implementation of new products and services
• Provide analysis and troubleshooting for the AMI System, related interfaces and business processes as needed
• Monitor integration of the Head End systems with subsequent AMI systems
• Ensure the daily data delivery of billing information
• Monitor and detect anomalies and exceptions to the quality standards for the data.
• Managing the application lifecycle, monitoring, installations, upgrades and change management processes of the AMI system with support and guidance from the Technology Organization and various business departments.
• Develop process improvement strategies for the AMI Operations team.
• Partner with appropriate teams to implement systems in a standardize support model with the Information Technology organization.